Our commitment
We work to conform digital experiences to WCAG 2.1 Level AA where feasible and provide auxiliary aids for effective communication in person and by phone. Physical locations offer accessible parking routes, counter heights, and signage upon request.
Available accommodations
- Large print, Braille, and audio descriptions of select disclosures (advance notice appreciated)
- Sign language interpreters for scheduled meetings
- TTY/relay-compatible servicing lines
- Extended time for complex transactions when you notify us in advance
Request assistance
Email privatebank@skyinternationalprivate.com with “Accessibility request” in the subject line, or call Private Client Service. For web-specific barriers, include the page URL and browser assistive technology in use.
Third-party content
Some linked tools (credit bureaus, market data) are operated by vendors with their own accessibility statements; we can provide alternate channels when a vendor interface is not accessible.